Integration service

ERP/CRM Integration for WooCommerce

Cmsmart connects WooCommerce to your ERP or CRM, for example Odoo, so products, stock, prices, customers and orders stay in sync without re-typing. We map the data, build or configure the connector through each system's API, handle errors and retries, and test with your real B2B price and order scenarios before go-live.

Engagement
Scoped quote, then milestones
Timeline
7-30 days
Category
Web development
Delivered by
Cmsmart Ecommerce
Request a quote Talk to an expert
ERP/CRM Integration for WooCommerce

About this service

For B2B sellers, wholesalers, print companies and growing stores that key orders into an ERP by hand, sell from stale stock levels, or keep customer-specific prices in two places.

Scope

  • Discovery and data map: which system owns each field (products, stock, prices, customers, orders, invoices).
  • Connector choice: an existing connector where it fits, custom code through the API where it does not.
  • Sync directions, schedule and triggers (real time or scheduled).
  • B2B data: customer groups, price lists, payment terms and tax details.
  • Error handling: logging, retries and alert emails.
  • File-based exchange (CSV/SFTP) for systems without an API.
  • Test runs with real scenarios, then go-live and documentation.

Implementing or configuring the ERP itself is not included; it can be quoted separately.

Deliverables

  • Integration design document and data map.
  • Working connector on staging, then live.
  • Test log and run book for your team.

What you provide

  • API access and sandbox accounts for the ERP/CRM.
  • Sample data and real order and pricing scenarios.
  • A person who knows the ERP processes.

Proof and related services

See delivered client stores in our project portfolio. Related: WooCommerce CRM, payment gateway integration and analytics and reporting integration.

Cmsmart Ecommerce is a Netbase JSC company, building ecommerce stores since 2012: 500+ custom ecommerce projects since 2012, including long-term engagements of 5–7+ years. A dedicated Ecommerce Account Manager team provides the consulting, and every project runs in your Cmsmart dashboard, with tickets, tasks, milestones and invoices in one place.

As of Sep 2026. Source: WorkSuite project records, Netbase portfolio library.

Next step

Get a custom plan: tell us about your store and goals and we reply with a tailored proposal covering scope, approach and cost, with no obligation. Get a custom plan →

Terms of Service

Scope, timeline and terms

Timeline

  • Typically 7–30 days, depending on the systems and the amount of data.
  • Your exact timeline is confirmed in the written proposal.

Terms

  • Scope, price and timeline are confirmed in a written proposal before any work starts.
  • We work on a staging copy, or take a full backup before touching your live store.
  • Communication, approvals and change requests run through tickets in your Cmsmart dashboard.
  • Third-party licences (themes, plugins, fonts, hosting) are not included unless the proposal lists them.
  • You own the code and content we build for you.
Talk to an ecommerce expert

Plan your project with our founder

David, Founder & CEO of Cmsmart

Huy Nguyen (David)Founder & CEO, Cmsmart · Netbase JSC

“Tell me about your project — I read every request personally.”
  • Free scoping call with an ecommerce consultant
  • Written proposal with scope and estimate before any work
  • Since 2012 · 6,300+ client projects in 80+ countries
Request a proposal

The team behind it

A dedicated team runs your project

  • Cmsmart Account Manager, portraitAccount Manager
  • Cmsmart Project Manager, portraitProject Manager
  • Cmsmart Business Analyst, portraitBusiness Analyst
  • Cmsmart Developers & QA, portraitDevelopers & QA
  • Scoped first by an Account Manager and a BA
  • Milestones and sprints tracked in WorkSuite
  • Support and growth after launch
How we run projects

How it works

How we run your project

The same WorkSuite-backed flow you see in your cmsmart.net dashboard, from first request to handover.

  • Step 1

    Request & scoping

    You submit a request at project-proposal and an ecommerce expert reviews your requirements.

  • Step 2

    Proposal & estimate

    A written scope and estimate before any work starts -- you can see it in your dashboard.

  • Step 3

    Milestones & tasks

    Your project runs as milestones and tasks with a project manager; progress is visible in your dashboard.

  • Step 4

    Milestone payments

    Payment terms are set per project in your proposal; each milestone is invoiced in your dashboard and paid online.

  • Step 5

    Support tickets

    Questions and change requests go through tickets in your dashboard, with your project's history kept.

  • Step 6

    Handover & maintenance

    After delivery and testing on your store, optional maintenance and backup are available.

How we run projects
Request a quote

Get a scoped proposal for ERP/CRM Integration for WooCommerce

Every store is different, so we quote each project after reading your brief. You see the scope, estimate and timeline in writing before any work starts.

What you get

  • Free scoping call with an ecommerce consultant
  • Written proposal with scope, deliverables, estimate and timeline
  • A milestone plan run by a dedicated project manager
  • Progress, files and invoices in your cmsmart.net dashboard
Request a quote Talk to an expert

How the quote works

  1. Send your brief

    Tell us about your store, goals and platform in three short steps. The form opens already set for this service.

  2. Scoped proposal and estimate

    We reply with a written scope and estimate that you can review and approve in your dashboard.

  3. Milestones

    The work runs in milestones with tasks and a project manager. Each milestone is reviewed and invoiced in your dashboard.

Real numbers, real clients

Trusted by store owners in 80+ countries

What we have delivered since 2012, and what customers say about working with us.

  • 6,300+ client projects since 2012
  • 4,600+ projects delivered since 2012
  • 1,800+ live stores online now
  • 80+ countries clients worldwide
  • 500+ custom development projects since 2012
  • 120+ engagements running 5+ years ongoing support

Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records

Rated by customers on third-party sites (as of Sep 2026)

Teams in 80+ countries run their ecommerce projects with Cmsmart

The website is very well made. However, I would like to point out the quick response of the staff, especially Ms. Andrea, who solved all our problems very quickly and kindly. Thanks.

Juš Jordan Kondić Juš Jordan Kondić Slovenia Jan 2021
Verified on Trustpilot

NBDesigner is a very robust plugin for printing shops. It may take a bit of time to learn, as I am, but the support team is there to help. I've been in printing 30 years and I am impressed with how the developers have thought this plugin through. It has everything.

Pamela Redman Pamela Redman United States Dec 2020
Verified on Trustpilot

Plug in is so good. Please make toturial video step by step. Selena answered the question well, but I wish it had been faster.

วชิระ เชื้อผู้ดี วชิระ เชื้อผู้ดี Thailand Jul 2025
Verified on Trustpilot

Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works

FAQ

Frequently asked questions

Common questions about this service.

Which ERP and CRM systems can you connect?

Systems with a documented API, such as Odoo and many others, and file-based exchange for systems without one. The assessment confirms the approach for yours.

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