- Industry Custom Print Services
- Platform WooCommerce
- Cmsmart product Cmsmart Ecommerce
Project overview
Get to know this project through its key features and benefits.
Challenge, solution & features
How we approached this build, what we built, and what shipped.
The challenge
Atelier du visuel has established itself as a leader in the eco-friendly large-format printing sector, specializing in promotional materials, exhibition stands, and retail visual merchandising. With a significant focus on sustainable production practices, the company needed a robust online presence that would enable potential clients to view, order, and personalize their display solutions effortlessly.
The primary goals included enhancing the website's user experience, improving the product catalog structure, and simplifying the ordering process, ensuring that clients could easily navigate to find the products they required while allowing for seamless artwork uploads.
What we built
Cmsmart delivered significant improvements in Atelier du visuel's online ordering system by redesigning their website with a focus on business-driven outcomes. The enhanced platform provided clear categories and subcategories for products, enabling customers to discover services that best fit their needs. Additionally, streamlined artwork upload functionalities were incorporated, allowing clients to easily provide their design files as part of the ordering process.
The implementation of improvements was conducted in several high-level phases. Initial phases involved assessing the existing website structure and identifying areas for enhancement. Following this, a redesign of the product catalog was conducted, with focus on usability and aesthetics. Lastly, rigorous testing ensured that the ordering experience was seamless, returning reliable performance across devices.
This reimagined workflow allows customers to easily quote their requirements, submit proofs or artwork, and proceed to production and fulfillment with minimal friction. The combination of improved service discoverability, optimized ordering processes, and a portfolio-ready structure showcases Atelier du visuel's commitment to their eco-friendly initiatives and customer satisfaction.
Cmsmart modules used
Built with Cmsmart Ecommerce on WooCommerce.
- Enhanced online ordering capabilities that facilitate effortless browsing and selection of products.
- Improved product configuration options that make it easier for customers to personalize their selections.
- Integrated artwork upload functionality that reduces friction in the buying process.
- A clear and organized product catalog structure that enhances service discoverability.
- Faster and more efficient customer flow throughout the purchasing experience.
Capabilities as listed in the project record.
The result
The enhancements facilitated by Cmsmart led to a markedly improved customer experience, allowing clients to engage with Atelier du visuel's offerings effortlessly. Customers reported increased satisfaction with the clarity and simplicity of the ordering journey, along with reduced manual steps required to complete their orders.
As described in the project record.
Support
Plan your project with our founder
Huy Nguyen (David)Founder & CEO, Cmsmart · Netbase JSC
“Tell me about your project — I read every request personally.”
- Free scoping call with an ecommerce consultant
- Written proposal with scope and price before any work
- Since 2012 · 6,300+ client projects in 80+ countries
How it works
How we run your project
The same WorkSuite-backed flow you see in your cmsmart.net dashboard, from first request to handover.
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Step 1
Request & scoping
You submit a request at project-proposal and an ecommerce expert reviews your requirements.
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Step 2
Proposal & estimate
A written scope and price before any work starts -- you can see it in your dashboard.
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Step 3
Milestones & tasks
Your project runs as milestones and tasks with a project manager; progress is visible in your dashboard.
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Step 4
Milestone payments
Payment terms are set per project in your proposal; each milestone is invoiced in your dashboard and paid online with PayPal.
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Step 5
Support tickets
Questions and change requests go through tickets in your dashboard, with your project's history kept.
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Step 6
Handover & maintenance
After delivery and testing on your store, optional maintenance and backup are available.
Benefits
What this build changed for the business
Discover the advantages and value users gain from using this project.
Faster product discovery
Fewer missing artwork files
Cleaner order handoff to production
Better control over lead times
Improved customer confidence
Less manual admin work
Real numbers, real clients
Trusted by store owners in 80+ countries
What we have delivered since 2012, and what customers say about working with us.
- 6,300+ client projects since 2012
- 4,600+ projects delivered since 2012
- 1,800+ live stores online now
- 80+ countries clients worldwide
- 500+ custom development projects since 2012
- 120+ engagements running 5+ years ongoing support
Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records
Rated by customers on third-party sites (as of Sep 2026)
Teams in 80+ countries run their ecommerce projects with Cmsmart
I’ve bought several themes from Cmsmart which are all amazing and the support service is also brilliant and fast
Mark Hullin
Verified on Trustpilot
I’ve purchased a few themes from Cmsmart now, the themes themselves are incredibly well made but the support service is outstanding!! Requests are handled promptly and the team are always friendly, highly recommended.
BigJayce
Verified on Trustpilot
I purchased the Teepro theme and absolutely love it! I ran into a few issues with setup and customer service was quick to respond and very helpful; thanks guys!
Vince Agwada
Verified on Trustpilot
Read more testimonials Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works
FAQ
Frequently asked questions
Common questions about this kind of build.
Who is this workflow best suited for?
What problem does it solve in day-to-day operations?
How does proofing (BAT) fit into the workflow?
Will it work for multiple product categories (printing, stands, retail POS, accessories)?
Does it support both standard products and bespoke requests?
Can customers upload files during the order?
What do we need to prepare before setup?
Does it send customer notifications automatically?
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View case studyThe team behind it
The team behind these projects
Account Manager
Project Manager
Business Analyst
Developers & QA
- Scoped first by an Account Manager and a BA
- Milestones and sprints tracked in WorkSuite
- Support and growth after launch
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Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration.
Web-to-print, WooCommerce, B2B and AI specialists who plan, build and support stores together.
Meet the team →
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