Packaging & Labels store: Enhancing Online Ordering for Custom Vinyl Sticker Solutions
IMPRIM UP offers a wide range of customizable print products emphasizing high-quality vinyl stickers, which serve as powerful marketing tools for both businesses and consumers. These vinyl stickers can enhance brand v...
- Industry Packaging & Labels
- CMSmart product Printcart
- Platform WooCommerce
Enhancing Online Ordering for Custom Vinyl Sticker Solutions is a Packaging & Labels project built with Printcart on WooCommerce. The record lists Online Ordering, Product Configuration and Artwork Upload.
- Industry Packaging & Labels
- Platform WooCommerce
- Cmsmart product Printcart
Project overview
Get to know this project through its key features and benefits.
Challenge, solution & features
How we approached this build, what we built, and what shipped.
1The challenge
IMPRIM UP operates as an online commercial printer catering to both B2C and B2B markets in France. Offering a diverse catalog, including business cards, flyers, and custom vinyl stickers, the company recognized the need to enhance its online ordering platform to accommodate growing customer demands. Customers often faced obstacles in product discovery, customization, and artwork submission, leading to potential lost sales opportunities.
The primary objective was to create a more user-friendly and engaging online environment that would simplify the ordering process, enhance product visibility, and improve the overall customer experience.
2What we built
CMSMART implemented a comprehensive redesign of the IMPRIM UP online ordering platform. This included restructuring the catalog to provide clearer category navigation, allowing customers to effortlessly explore available products, with a specific focus on improving the visibility of vinyl stickers. Key enhancements included the integration of streamlined product configuration options, which enable customers to choose specifications with ease, alongside an efficient artwork upload feature to facilitate quick submissions.
CMSMART adopted a phased approach to the enhancements, beginning with thorough research on existing customer pain points, followed by the design of a new user interface. The implementation involved iterative testing to ensure that the ordering process was intuitive and efficient for a diverse range of customers.
The collaboration with CMSMART has enabled IMPRIM UP to address existing operational challenges while also setting the foundation for future growth and innovation in the eCommerce space.
3Cmsmart modules used
Built with Printcart on WooCommerce.
- Online Ordering An improved, streamlined process for selecting products and customizing options.
- Product Configuration Clear and easy-to-use tools for customers to select features like size, finish, and material.
- Artwork Upload Simplified methods for customers to submit their designs, ensuring a seamless flow from selection to production.
- Enhanced Discoverability A redesigned structure that makes it easier for customers to find specific services and products, particularly vinyl stickers.
- Order Management A smoother journey from quote to proof approval, production, and final fulfillment.
Capabilities as listed in the project record.
4The result
As a result of these improvements, IMPRIM UP has significantly enhanced its online ordering experience. Customers now benefit from a clear and efficient workflow, reducing friction when selecting products and submitting designs. This transformation has not only improved customer satisfaction but also positioned IMPRIM UP to better compete in the digital marketplace.
As described in the project record.
Support
Plan your project with our founder
Huy Nguyen (David)Founder & CEO, Cmsmart · Netbase JSC
“Tell me about your project — I read every request personally.”
- Free scoping call with an ecommerce consultant
- Written proposal with scope and price before any work
- Since 2012 · 6,300+ client projects in 80+ countries
Want a project like this?
Tell us your workflow and get a tailored proposal.
- Free scoping call with an ecommerce expert
- Written proposal with scope and price before work starts
- A dedicated project manager for your build
How it works
How we run your project
The same WorkSuite-backed flow you see in your cmsmart.net dashboard, from first request to handover.
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Step 1
Request & scoping
You submit a request at project-proposal and an ecommerce expert reviews your requirements.
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Step 2
Proposal & estimate
A written scope and price before any work starts -- you can see it in your dashboard.
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Step 3
Milestones & tasks
Your project runs as milestones and tasks with a project manager; progress is visible in your dashboard.
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Step 4
Milestone payments
Payment terms are set per project in your proposal; each milestone is invoiced in your dashboard and paid online with PayPal.
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Step 5
Support tickets
Questions and change requests go through tickets in your dashboard, with your project's history kept.
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Step 6
Handover & maintenance
After delivery and testing on your store, optional maintenance and backup are available.
Benefits
What this build changed for the business
Discover the advantages and value users gain from using this project.
Fewer abandoned orders
Cleaner order details for production
Faster artwork collection
Structured proof approval flow
Better customer communication
Improved handling of express lines
Real numbers, real clients
Trusted by store owners in 80+ countries
What we have delivered since 2012, and what customers say about working with us.
- 6,300+ client projects since 2012
- 4,600+ projects delivered since 2012
- 1,800+ live stores online now
- 80+ countries clients worldwide
- 500+ custom development projects since 2012
- 120+ engagements running 5+ years ongoing support
Since 2012 · a Netbase JSC company · as of Sep 2026 · source: WorkSuite project records
Rated by customers on third-party sites (as of Sep 2026)
Teams in 80+ countries run their ecommerce projects with Cmsmart
CMS smart (Selena) have customized NB designer perfectly for us and now work as we like.
A
Ari van Esch
🇳🇱 Netherlands May 2023
I’ve bought several themes from Cmsmart which are all amazing and the support service is also brilliant and fast
M
Mark Hullin
🇬🇧 United Kingdom Apr 2022
I’ve purchased a few themes from Cmsmart now, the themes themselves are incredibly well made but the support service is outstanding!! Requests are handled promptly and the team are always friendly, highly recommended.
B
BigJayce
🇬🇧 United Kingdom Apr 2022
Read more testimonials → Delivered & maintained with WorkSuite: tickets, tasks, milestones and invoices in one place. See how it works →
FAQ
Frequently asked questions
Common questions about this kind of build.
Can it support proof (BAT) validation before production?
Who is this workflow best for?
Does it handle artwork upload and file checks?
How does it reduce customer support requests?
Will this work for express orders (e.g., fast turnaround lines)?
What parts of the ordering process can be automated?
What happens if something fails or a step is missed?
What do I need before setting it up?
Related
More ways to explore this build
Similar services and projects worth a look.
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View case study →The team behind it
The team behind these projects
Account Manager
Project Manager
Business Analyst
Developers & QA
- Scoped first by an Account Manager and a BA
- Milestones and sprints tracked in WorkSuite
- Support and growth after launch
Want a project like this?
Tell us your workflow and get a tailored proposal.
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Cmsmart Ecommerce provides custom ecommerce and WooCommerce development services for web-to-print, product personalization, plugin support and API integration.
Web-to-print, WooCommerce, B2B and AI specialists who plan, build and support stores together.
Meet the team →- 91 Nguyen Chi Thanh Str, Dong Da Dist, Hanoi, Vietnam
- Email: [email protected]
- WhatsApp: +84 937 869 689
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